Orders are processed and shipped from our Boulder, Colorado location usually within three to five business days of the order being placed. Transit times are provided by the carrier and vary with package destination. Please note: transit days are an estimate only, and may vary depending on the carrier.  Shipping costs are determined by the weight and size of the items purchased, the method of shipping chosen, and the destination address.

If you receive an item that is damaged, please reach out to our team at howdy@sunwrangler.co within 7 days, include your order number and photos, and we'll find a solution.

Sun Wrangler is not responsible for lost, delayed or stolen packages. Please contact your local post office to remedy the situation. In these instances, Sun Wrangler is not able to freely replace or refund the items, but we will do our best to assist you in sorting out the situation with the carrier, if contacted within 30 days. This can in some instances take a few days to a few weeks.  Once a package is tendered to the carrier, many factors are out of our control. If a package is marked as delivered, but missing from the point of delivery, we cannot be held responsible for refunding or replacing.

SHIPPING WITHIN THE UNITED STATES:

We ship with the United States Postal Service to all 50 states and US territories. The shipping methods offered during checkout will differ based on your shipping address and the weight of the items being ordered. 

SHIPPING INTERNATIONALLY:

Unfortunately, we do not ship internationally at this time.